Biltmore will temporarily close all guest experiences Thursday evening after Buncombe County issued a "Stay Home, Stay Safe" order.
The closure, which starts at 5 p.m., includes access to the estate's gardens and grounds.
"Our top priority is the safety of our employees and guests," Bill Cecil Jr., owner, president and CEO of The Biltmore Co., said in a statement. "This is a crisis for our nation that is likely to get worse in the coming weeks. Public safety measures to address COVID-19 are critical for the health of this community, and that has to be our collective focus right now. At the same time, the sudden and serious economic impact to our company, this region and our global travel industry is profound."
"In this unprecedented and unsettling time, we must make unprecedented decisions," Cecil added. "This is a temporary moment in our history, and I am confident we will recover quickly. We are a resilient organization, and we will again welcome guests to Biltmore as we have for generations."
Biltmore said refunds would be given to affected guests with tickets or reservations during the impacted time. Please visit the estate's Health and Safety Information page for details.
Biltmore said it would continue to closely monitor updates from the CDC, NC DHHS and Buncombe County Health and Human Services to ensure preparedness.