A viewer who owns a thrift shop asked the I-Team Coronavirus Help Desk for clarification on North Carolina's mask mandate.
“Can private businesses deny shoppers entry if they don’t wear a mask?" wrote the viewer.
News 13 reached out to the North Carolina Department of Health and Human Services. A representative said face coverings are required for employees and patrons of retail businesses, citing this state guidance for retail businesses.
According to the guidance, if a customer states that they can’t wear a mask, the business has the choice of whether to make an accommodation.
It states, "If a customer states that an exception applies, the business has the choice of whether to make an accommodation by providing curbside service, providing home delivery, allowing the customer to enter without a face covering, or by using some other reasonable measure."
You can submit your COVID-19 questions to firstname.lastname@example.org. News 13's Jennifer Emert, Lauren Brigman and Karen Zatkulak will work to get an answer for you.