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Fewer non-compliance complaints coming in, Buncombe health officials say

Fewer non-compliance complaints coming in, Buncombe health officials say
Buncombe County health officials said several warning letters were mailed in the last two weeks about non-compliance complaints about mask use. (Photo credit: WLOS staff)

Buncombe County health officials said fewer businesses are getting non-compliance complaints about mask use, but staff are still sending warnings.

The health department mailed several warning letters in the last two weeks, including one to Jackson’s Western Store in Asheville.

When News 13 went to the business Thursday, there was no mask sign at the front door and staff and customers at Jackson’s Western Store weren't wearing masks. The owner immediately put up signs and apologized.

News 13 took that information to county health officials.

"Those letters are warning letters, and the purpose of them is to change behavior. So, thank you for helping us change those behaviors," Buncombe County Health Department's Lillian Govus said.

News 13 confirmed at least three other businesses -- Euromarket, Tommy’s Family Restaurant and the Walmart on Bleachery Boulevard -- received warning letters this month after getting at least three complaints each about mask non-compliance. A business can be charged with a Class II misdemeanor for not complying.

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