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Asheville doctor's office to be closed at least 6 weeks after flooding

Flooded office sends Asheville doctors scrambling to make arrangements for patients
Dr. Carly Brown, from Ashewell Medical Group, said the office near the River Arts District will be closed several weeks after it was flooded Friday night. (Photo credit: WLOS staff)

Heavy rains damaged the inside of an Asheville doctor’s office over the weekend.

Dr. Carly Brown, from Ashewell Medical Group, said she got the call that her office near the River Arts District was flooded Friday night.

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“I came down that night to see — when I walked inside, I found mud and water covering the entire floor,” Brown said. “I had walked out the back, and you could see that the water had been about 3 feet up on the building, the back part of the building.”

Ashewell Medical Group is off Depot Street. It’s been there for about four years now.

Brown said there has never been an issue like this before.

“I’ve never had a drop of water in our space at all,” she said.

The practice will now be closed for at least the next six weeks. Crews will spend that time cutting out and removing part of the dry wall and replacing all the cabinets inside.

“I think that the main concern for us is that our patients get the care that they need. Our patients are a mix of uninsured, underinsured, insured — we take care of everybody. There’s no barrier to people being taken care of at Ashewell, and so our biggest priority is to make sure people still get the care that they need,” Brown said.

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Brown said because of COVID-19, they’ve been doing a lot of telemedicine. But for those patients who need see a doctor in person, they will find a place where they can meet them.

“We’re going to continue our COVID testing for the city employees and for our own patients, likely at the Graham Center, and we’ll do that outdoors. And we’ll continue all of our telemedicine. We’ll have to move our pharmacy, that’s one of the biggest things. We dispense medication and costs for our patients so that pharmacy has to be moved. So, we’re really trying to scramble right now for that,” she said.

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